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Conflict Resolution – Saturday, January 27, 2024

100.00 per place

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Micro-credential Description

This course is designed to introduce the learner to the concept of conflict resolution.

Learning Outcome(s) / Achievement(s)

On successful completion of this special award, students will develop skills and competencies in the following areas.

  1. Understanding Conflict in the workplace; Identify causes of workplace conflict.
  2. Techniques to resolve conflict and promote minimise its adverse effects.

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